FAQ
Do I need a new phone number?
No need for a new number. Just forward your calls to us when you want, and we'll handle them. If you want, we can also give you a toll-free number for your ads.
Can you transfer calls to my mobile or home phone?
Sure, we can send calls to any phone you want
What’s the difference between a receptionist and a virtual receptionist?
A receptionist works in your office and handles calls during work hours. A virtual receptionist works from somewhere else and is available 24/7. They're a great choice for businesses looking for top-notch service without spending too much.
Does a virtual receptionist service use real people?
Yes, all our receptionists are real, friendly, and experienced.
What are the benefits of a virtual receptionist?
Here are the main advantages: - Cost-saving: They're cheaper than a full-time receptionist in your office. - Always available: They work day and night, so your business is always reachable. - Flexible: They can handle more or fewer calls as your business needs change.
What is a virtual receptionist service?
Virtual receptionists do the same jobs as regular receptionists, like answering calls, taking messages, and booking appointments. The difference is they work remotely and they’re a fraction of the cost. Your customers will think they're right in your office.
Are there any contracts?
No contracts here. We work month to month, but we ask for a one-month notice if you want to cancel. You can also pay for 6 months in advance with a 10% discount or a year with 15% off.
What if I don’t have a phone number?
No problem, we'll give you one for free!